8. Fee and commission income and expense

Accounting policies

Fee and commission income is generally recognised on an accrual basis at the time when the related service is performed. Fee and commission income includes one-off amounts charged by the Group for services not related directly to creation of loans, advances and other receivables, as well as amounts charged by the Group for services performed over a period exceeding 3 months, which are recognised on a straight-line basis. Fee and commission income also includes fee and commission recognised on a straight-line basis, received on loans and advances granted with unspecified schedule of future cash flows for which the effective interest rate cannot be determined.

The accounting policies for recognizing commission income on sales of insurance products linked to loans and advances is described in the note ‘Interest income and expense’.

Financial information

FEE AND COMMISSION INCOME ON: 20162015
   
debit and credit cards1 024.1945.9
maintenance of bank accounts879.5890.7
loans and advances granted592.2636.9
maintenance of investment and open pension funds (including management fees)450.3468.5
cash transactions102.7101.2
servicing foreign mass transactions88.774.4
brokerage activities149.9161.6
offering insurance products31.140.5
sale and distribution of court fee stamps12.412.3
investment and insurance products105.1105.8
other143.6160.5
   
Total 3 579.6 3 598.3

FEE AND COMMISSION EXPENSE ON:20162015
   
card activities(550.7)(471.7)
commission paid to external entities for sales of products(64.6)(67.7)
cost of construction investment supervision and property valuation(39.8)(33.8)
settlement services(33.4)(29.9)
fee and commissions for operating services provided by banks(18.4)(18.9)
sending text messages (SMS)(15.8)(17.9)
asset management(12.1)(10.7)
fees incurred by the Brokerage House(17.2)(17.6)
other(134.2)(79.5)
   
Total (886.2) (747.7)