Our activities

Our activities

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Intellectualcapital Naturalcapital Financialcapital Socialcapital Humancapital Activities Resources Parities Intellectual capital Natural capital Financial capital Social capital Human capital Human capital Social capital Financial capital Natural capital Intellectual capital Parities Resources Activities Human capital Social capital Financial capital Natural capital Intellectual capital

Human Capital

  1. Over 25.3 ths employees
  2. 77.8% women nad 22.2% men
  3. Structure of education:
    • 71% master degree
    • 29% other

Financial Capital

  1. Over PLN 285.6 bn assets
  2. Over PLN 32.5 bn equity
  3. 9.2 ml customers

Natural Capital

  1. Printer optimization programs and paper consumption reduction
  2. Recycling of computer equipment and mobile phones
  3. Digitization of documents

Intellectual Capital

  1. BLIK payment system, which became the Polish market standard
  2. PKO Junior transaction service
  3. Start-up fintech

Human Capital

  1. 215 920 participants availed themselves of e-learning formula training
  2. Over 8 e-learning courses per 1 employee
  3. 2.5% increase in employee benefits

Financial Capital

  1. Sound capital position: 14.51% Tier 1
  2. Value for shareholders: PLN 2.9 bn net profit
  3. Increase in revenues: PLN 11.8 bn consolidated result on business activity
  4. Efficient operations: cost to income ratio (C / I) in 2016 of 47.4%

Natural Capital

  1. 78,972,192 kWh: electricity consumption (decrease of 2.5%)
  2. 35.4 Mg: recycling of electrical and electronic equipment
  3. 5.6 Mg: recycling of metals
  4. 3 Mg: recycling of magnetic media carriers

Intellectual Capital

  1. 93.3% of customers satisfied with electronic banking services offered under the iPKO brand (bi-annual)
  2. 86% of customers appreciates the work of consultants Contact Center (bi-annual)
  3. Start-up acceleration program
  4. Biometrics
  5. 4,2 ths the average monthly number of publications about the Bank

Our activities

  1. Loans and advances
  2. Investment securities
  3. Financial instruments
  4. Amounts due from banks
  5. Other services

Our resources

  1. Deposits
  2. Equity
  3. Debt securities
  4. Amounts due to banks
  5. Other: IT, employees, branch network

Our parities

  1. Customer experience
  2. Optimization of capital management
  3. Increase in cost efficiency and organizational efficiency
  4. Regulatory and cyber security
  5. Digital transformation